1. Acceptance of terms

These Terms & Conditions ("Terms") apply to your access to and use of the website https://startup.blueoceanitmarketing.com/ and to enquiries or services provided by Blue Ocean IT & Marketing Solutions ("Blue Ocean", "we", "our" or "us").

By accessing or using this website, contacting us about our services, or engaging us under a separate proposal or service agreement, you agree to the applicable terms set out here. If you do not agree, please do not use the website.

If a signed agreement, proposal or statement of work between you and Blue Ocean contains terms that conflict with these website Terms, the specific signed agreement will apply to the relevant services to the extent of the conflict.

2. Our services

Blue Ocean provides digital marketing and related services. Depending on the scope agreed with a client, services may include search engine optimisation (SEO), paid advertising, social media marketing and management, website design and development, online marketplace support, and related digital services.

The exact services, deliverables, fees, timelines and other project conditions will be described in a proposal, quotation, service agreement or other written confirmation. We may update or modify our service offerings from time to time.

3. Enquiries, proposals and service engagement

Submitting an enquiry through our website, email, phone or WhatsApp does not by itself create a client relationship or require either party to proceed with a project.

Any proposal or quotation we provide is subject to its stated validity period and assumptions. Work will begin once the scope and commercial terms have been accepted and any agreed advance payment or onboarding requirements have been completed.

We may decline an enquiry or proposed engagement where we are unable to provide the requested service or where the proposed work is unlawful, misleading or otherwise inappropriate.

4. Client responsibilities

Clients agree to:

• Provide accurate, complete and timely information, instructions, content and materials needed for the work.
• Ensure they have the necessary rights, permissions and licences for materials they provide to us.
• Review drafts, advertisements, website content and other deliverables and provide feedback or approvals within agreed timeframes.
• Make payments in accordance with the agreed proposal or service agreement.
• Ensure that products, services, claims, offers and business information supplied for marketing are lawful and accurate.
• Maintain access to their own website, domain, hosting, advertising, analytics and social media accounts where those accounts are client-owned.

Delays in providing information, access, feedback or approvals may affect delivery dates and project outcomes.

5. Fees, invoices and payments

Fees, payment schedules, taxes, advertising budgets and any third-party costs will be set out in the relevant proposal, quotation or service agreement.

• Unless otherwise agreed in writing, invoices are payable by the due date stated on the invoice.
• Advertising spend, hosting, domain renewals, software subscriptions, stock assets and other third-party charges are separate from our service fees unless expressly included in writing.
• Where a client does not pay an amount when due, we may pause work or withhold further deliverables after giving appropriate notice, subject to the applicable agreement and law.
• Any refund, cancellation or adjustment will be handled according to the written agreement and applicable law.

Do not assume that a payment to an advertising platform or another third party is included in the fees payable to Blue Ocean.

6. Project timelines, revisions and approvals

Estimated timelines depend on the agreed scope, timely receipt of client materials and access, feedback cycles, and the availability of third-party platforms or providers.

The number of revisions, approval process, milestones and delivery dates will be as stated in the relevant proposal or agreement. Additional work, major scope changes or revisions beyond the agreed allowance may require a revised estimate, additional fees or an adjusted timeline.

Clients are responsible for checking and approving final content, advertisements, website details and other materials before publication or launch.

7. Digital marketing and results disclaimer

Digital marketing results can be affected by factors outside our control, including search engine and social media algorithms, advertising auction conditions, competition, market demand, website performance, client response times, budgets and platform policies.

We do not guarantee specific search rankings, website traffic, leads, sales, revenue, advertising performance, social media reach or other business outcomes unless a specific written agreement expressly states otherwise. Past performance, estimates and projections are not guarantees of future results.

We will perform the services with reasonable care and skill in accordance with the agreed scope, but cannot control decisions or changes made by search engines, advertising networks, marketplaces or other third-party platforms.

8. Intellectual property

Each party retains ownership of the intellectual property it owned or developed independently before the engagement. Clients remain responsible for ensuring that materials they supply do not infringe another party's rights.

Ownership, licence rights and permitted use of project deliverables, designs, copy, code, campaigns and other work created for a client will be governed by the relevant proposal or service agreement. Unless otherwise agreed in writing, third-party fonts, stock images, plugins, software and other licensed materials remain subject to their own licence terms.

We may identify work as part of our portfolio or describe the engagement for promotional purposes only where permitted by the client agreement and applicable law. If you do not want your project identified publicly, please agree this with us in writing.

9. Third-party platforms and services

Our work may involve third-party services such as Google, Meta, hosting providers, domain registrars, marketplaces, analytics tools, plugins and other software. Their services are governed by their own terms, policies and privacy practices.

We are not responsible for outages, account suspensions, policy changes, price changes, feature removals, algorithm updates or decisions made by third-party providers. Where relevant, we may help clients understand or address platform issues, but cannot guarantee a particular platform decision or outcome.

10. Acceptable use of this website

You agree not to:

• Use the website for any unlawful, fraudulent or harmful purpose.
• Attempt to gain unauthorised access to the website, its server, systems or data.
• Introduce malicious code, viruses or other harmful material.
• Copy, scrape, reproduce or exploit website content in a way that infringes our rights or violates applicable law.
• Interfere with the operation, security or availability of the website.

We may restrict access to the website where we reasonably believe these Terms have been breached or the website's security is at risk.

11. Limitation of liability

To the maximum extent permitted by applicable law, Blue Ocean will not be liable for indirect, incidental, special or consequential losses, including loss of profits, revenue, business opportunities, anticipated savings, data or goodwill arising from or connected with the use of this website or our services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Any liability relating to a specific client engagement will be subject to the applicable written agreement and applicable law.

Use of this website is at your own discretion and risk. We aim to keep website information accurate and current but do not warrant that all content will always be complete, error-free or uninterrupted.

12. Indemnity

To the extent permitted by law, you agree to be responsible for claims, losses or costs arising from materials or instructions you provide that infringe third-party rights, violate applicable law, or breach these Terms. This clause does not apply to the extent a claim is caused by our own breach, negligence or unlawful conduct.

13. Suspension and termination

Either party may end a service engagement in accordance with the cancellation or termination terms in the relevant proposal or service agreement. If no specific procedure is agreed, the parties should communicate in writing and settle outstanding fees and agreed costs for work completed up to the effective termination date, subject to applicable law.

We may suspend website access or pause services where reasonably necessary for security, legal compliance, non-payment or a material breach of the applicable agreement. Where appropriate, we will provide notice and an opportunity to address the issue.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we may collect and handle personal information. Please review it before submitting personal information through the website.

15. Governing law and disputes

These Terms are intended to be governed by the laws of India. Any dispute will be addressed in accordance with applicable Indian law. Subject to mandatory legal requirements, the competent courts at Meerut, Uttar Pradesh, India shall have jurisdiction over disputes arising from these website Terms.

For a specific client engagement, any dispute-resolution or jurisdiction clause in the signed service agreement will apply to that engagement to the extent of any conflict.

16. Changes to these Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the website after the updated Terms are posted indicates your acceptance of the revised Terms, to the extent permitted by law.

17. Contact us

If you have questions about these Terms & Conditions, please contact us: